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Orders and Shipping

Orders are shipped within 72 business hours and take an average of 7-10 business days to arrive. We offer expedited shipping options at check out.

When will my order ship/how long does it take to receive my order once I place it?

Standard Shipping Times. As long as all items in your order are in stock, our typically processing time is 3-5 business days for standard shipping orders. Once shipped from our fulfillment center in New Jersey, orders take an average of seven busines

Do you ship to Canada?

We do! To send your order to a Canadian address:1. Enter in your Canadian address at checkout. 2. Choose to pay duties & taxes at checkout or upon delivery. We recommend at checkout so the items arrive to your home quickly and do not get held up in c

I need to change the shipping address on my order.

We can help! If you just placed your order but entered the incorrect shipping address at checkout or need your order to be shipped to a different location, simply call us at 773-303-6006 or email us at [email protected], share your order number and n

I don't see international shipping as an option at checkout.

Certain items are shipped from different fulfillment centers and are not available for international shipping at check out. However, we can most likely still ship your order to you overseas! Please contact us at [email protected] or give us a call at

How do I cancel an order I just placed?

We would be happy to cancel your order if it has not yet shipped. Please contact us via our website with your name and order number or use the following methods to get in touch:. Phone: 773-303-6006 (M-F, 10am-7pm Eastern). Email: [email protected]

Do you offer rush shipping?

We offer various types of shipping for every domestic order:. Standard Shipping (5-10 business days) - FREE. 2 Day Shipping (2 business days) - Based on actual rate. Approximately $30 USD. Overnight Shipping (next business day) - Based on actual rate

How far in advance should I place my order?

We recommend ordering 2-3 months prior to your event date. While we typically ship within 72 business hours from the day you place your order, we like to allow extra time for any necessary exchanges and alterations, as well as account for any tempora

My order has an estimated ship date.

If the items you selected show an expected ship date they will be back in stock soon. Sometimes items will run low or out of stock temporarily but we have steady flows of inventory arriving all the time. The estimated ship date is based on when that

International Shipping

International orders are shipped via DHL and duties fees are charged at checkout. Shipping in-transit time frames are generated dynamically based on the shipping destination. Time frames displayed at check-out are accurate. Signature is required for

Why does it say Shop Pay installments can't be used on my order?

You can contact Shop Pay directly at https://shoppay.affirm.com/help/s/contact-us. For help placing your order, reach out to us at [email protected] or 773-303-6006.

Green Shipping Protection

What is Green Shipping Protection?. You can now purchase 100% carbon offsetting, shipping protection, and dedicated support — offered by Corso. We’re making it easy for our customers to do right by the planet by providing an option at checkout to off

My order says delivered but I can't find it

We're so sorry to hear your package has been lost or stolen. If you purchased Green Shipping Protection at checkout we are happy to reship the items for you. If you purchased Green Shipping Protection with your order and your package was damaged, los

What are the options if I want to order something I don't see on your website or a made-to-order color?

We do offer special order suiting styles/colors that are not listed on our site. Here's a quick video on how it all works:. Our special order styles/colors are made in our sample room and can take on average 8-10 weeks after payment date to deliver.

Do you offer a military, veteran or first responder discount?

We do offer an exclusive 10% off discount to active-duty military, first responders (police, fire fighters and EMT), as well as medical professionals (doctors, nurses and ER Staff members). We appreciate your service so much and love to be able to of

I just placed an order but it was cancelled, what happened?

If you have further questions please contact us via our website or use one of the following methods:. Email: [email protected]. Phone: 773-303-6006 (M-F, 10am-7pm Eastern)

Can I change the order I just placed?

We would be happy to update your order if it has not yet shipped. Please contact us via our website with your name and order number or use the following methods to get in touch:. Phone: 773-303-6006 (M-F, 10am-7pm Eastern). Email: [email protected]

Do you have gift cards?

We do! You can purchase a gift card here: https://suitshop.com/products/gift-card/. It will email you / the recipient a discount code that can be applied at checkout. If you would like to purchase many gift cards, for example to cover part of the cos

I forgot to apply a gift card/ discount code to my order - can I still apply it?

No problem at all, we are happy to add that to your order and refund you for the difference. You can email us at [email protected] with your order number and discount code and we will email you a notification of the refund.

Can I purchase the jacket or pants separately?

You can! When you're on one of our suit pages, you can click on "shop jacket separately" or "shop pants separately" to purchase your pieces individually. The only suiting that are sold in sets are our kids suits and unfortunately we cannot split up t

Are there any discounts or promotional codes?

We don't offer discounts only because we have our suits priced as low as possible at all times so that no one ever have to wait for a sale or order a specific quantity to get a great deal. We do get that question a lot. The biggest difference between

Do you offer payment plans?

For any other questions about placing an order, please contact us via our website or use one of the following methods:. Email: [email protected]. Phone: 773-303-6006 (M-F, 10am-7pm Eastern)

Do you offer swatches of the ties and pocket squares?

While we do sell swatches of all of our suiting colors, unfortunately we are unable to offer swatches of the accessories. However, with our free returns and exchanges you can easily place an order for accessories and return the ones that don't work o

What is Made to Order?

We offer special order suiting styles and colors that are different from our ready to ship options! You are able to find and order our special colors on the Made-to-Order page!. The SuitShop Made-to-Order model allows us to make exactly what you want

Can I get a swatch of the suit?

Yes! You can purchase swatches of all of our suit colors on our swatch page. Be sure to sign up for texts so you can get three free!. All swatches ship within 2-3 business days via USPS so keep an eye out for the swatches in your mailbox. Suits in ou

Do you sell suits for work?

Yes! Our suits can be worn for ANY occasion and all items are sold separately so you're able to buy just dress pants or a blazer if you need. There are never any minimums and you are not required to be a part of a wedding group to order. If you have