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General FAQs

We want to make sure you look your best in your SuitShop suit!

Do you offer rentals? Can I rent a tuxedo?

Are the prices to rent or to buy?. Great question! We do not offer any rental options. SuitShop is different than your typical wedding-wear retailer because all of our items are for purchase rather than for rent. This is great because your group will

What is eco stretch?

Our eco stretch fabric uses recycled poly thread with 38% of composition made from plastic bottle waste. Designed with both the environment and wearability in mind, Eco Stretch stays true to classic, crisp suiting fabric but gives you flex where you

Should the stitches be showing on my jacket lapels?

Yes! The stitching at the lapel is called pick stitching--it's actually a higher end detail typically found on bespoke suits. "Pick Stitching in suits has no functional value but is rather an optional feature added as an outfit enhancer, creating a g

I can't access my account.

To access your account, visit the account login page at https://suitshop.com/account/. You will be redirected to enter your email address and receive a login code. This is at the top right of our site:. We do not require accounts to be created during

How can I clean my suit?

Great question! We recommend only dry cleaning your suit and shirt to keep them in the best shape. To remove wrinkles we suggest steaming rather than ironing. For more tips, check out our blog:. How To Take Care Of Your Suit And Make It Last. If you

How can I get my wedding featured on your website?

Did you know that we use REAL wedding pictures from our customers in our marketing, including the main image on our website and all of the amazing wedding photos featured on our Real Weddings page? Would you like to be featured?. If you're newly marr

Reviews

Where can I find reviews?. You can find the majority of reviews for SuitShop on our web site, WeddingWire and The Knot. How can I leave a review?. You can leave a review for one our showroom locations on their individual google listings or leave a co

Are your shirts machine washable?

All of our shirts are dry clean only. We do not recommend attempting to wash them. For more tips for caring for your SuitShop items, check out our blog:. How To Take Care Of Your Suit And Make It Last. If you have any other questions, reach out to us

What color socks should I wear with my suit?

Great question and the answer really depends on how formal your event is and what color suit and shoes you will be wearing. Black Tuxedo + Patent Leather ShoesBlack Argyle Socks. For this combination we recommend the classic: black socks. However, if

Are your suits vegan?

Yes! All of our suits are vegan. The majority of items we carry are in our Eco Stretch material which is made up of 38% Recycled Poly / 38% Poly / 19% Rayon / 5% Spandex. For detailed questions on our products we recommend booking a virtual appointme

How do you tie a bow tie?

While tying a bow tie might seem intimidating, but we’ve got tips to make it easy!. First: check out our step-by-step video:. Or, follow this easy step-by-step guide:. If you're near one of our showrooms, our stylists are always on hand to help you o

Contact Customer Support

You can contact SuitShop's Customer Support team by filling out our contact form, e-mailing us at [email protected] or by calling us at 773-303-6006. We also respond to direct messages on instagram and facebook!. Our phone lines are open Monday throu

What color tie should I wear with my suit?

We love to help with color selections and there are a few different options here. Monochromatic. If you're looking to match the suit and tie colors as closely as possible, our favorite pairings are:. Brilliant Blue Suit + Navy Satin Slim Tie. Navy Su

Does the tuxedo shirt come with studs and cufflinks?

While our tuxedo shirts do come with black studs (and regular buttons so you can choose which style to wear and get more use out of your item), cufflinks are sold separately. While you're shopping, don't miss our article on key pieces to complete you

I'm having a technical issue.

We're so sorry to hear you have an issue but we're here to help!. If you haven't yet, please try using a new browser (Chrome is preferred) and/or clear your cache/ cookies. If you can also email us at [email protected] with details of your issue, the

Is SuitShop Hiring?

We often have positions open and all current job openings can be found on our Career Page. Once an application is completed a manager will be in touch if they are interested in moving forward with next steps!. If you have any additional questions you

The swatches have two sides which is the outside color?

Great question. A few of our swatches have two sides that look quite different; Light Blue, Textured Gray and Charcoal Gray being the most noticable. The darker of the two sides will be the outside of the suit. It's nice to see a full suit in person