I ordered from Birdy Grey and need to return/exchange.Updated 3 months ago
We handle all shipping/returns/exchanges for SuitShop suiting purchased from Birdy Grey's site and you can view our return policy here.
To initiate a return or exchange of your items, simply visit our returns and exchanges page.
You will need to enter your SuitShop order number found on the packing slip inside the box:
Do not enter the Birdy Grey order number. Follow the prompts from there to select a return for refund, an instant exchange to compare sizes or a basic exchange to send the items back for new sizes.
Please note, the value of the items may show a different amount than what you paid on the Birdy Grey website, this is because of the way our partnership orders come through on our end. But don't worry, once you process the return or exchange the full value of what you paid originally, minus the shipping you paid to Birdy Grey will be credited to you.
If you have any issues or concerns please contact us, we're here to help!