I received a return reminder email but sent all my items back already.Updated a year ago

Our return reminders are sent out based on the status of the pre-paid return label in the FedEx system. If you did not use our pre-paid return label to return your items, returned everything using one label instead of multiples, or if you believe you have received a return reminder in error, please contact us via our website or use the following methods to get in touch: 

• Email: [email protected]

• Phone: 773-303-6006 (M-F, 10am-7pm Eastern)