Can I get an extension on my return?Updated 2 months ago

If you processed an instant exchange: 

We are unable to extend the return period and you will be charged if the return is not placed in the mail within 21 days BUT don't worry, you will be refunded for the extra charge as soon as your return is received and processed by our team! We will never charge you for items you don't keep. 

If you requested a return for refund: 

Your return label will expire 28 days after you requested the label. If you are unable to return your items within that time frame you may need to submit a new return request. If at this point your items are no longer eligible for self service, please contact us or give us a call at 773-303-6006. We will accept unworn and unaltered items that are less than 90 days old.