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Can I return or exchange a Made-to-Order item?Updated 6 months ago

No, because these styles are made specially for you, Made-to-Order styles are not eligible for return or exchange. 

However, our process ensures that you'll love what you get. Before placing your order, we always recommend you verify your SuitShop sizing. You'll either know your best sizes from a previous SuitShop purchase or by easily placing a standard order for an in-stock style to try on, risk-free. For all US orders, you can exchange that try-on order for free until you love your fit, so you'll feel confident about sizing for your Made-to-Order style! 

You can learn more with our Made-to-Order Sizing Guidance. For special assistance, we recommend booking a virtual appointment or giving our team a call at 773-303-6006. 



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